Public Sector


In the coming years, local government, ministries, and agencies face significant changes and challenges. While there is pressing need to modernize the existing infrastructure and to find innovative solutions to social problems, the challenges within this sector are becoming even more complex. Some of these include balancing the budget deficit, dealing with unemployment and wage debates, leadership and governance transitions, cost-cutting and budget reform, as well as high attrition rates due to the departure of “baby boomers”.

We understand no two organizations are the same, and there is no one-size-fits all solution for our clients. This is why our model is based on execution and delivery, not just reports and theory; bringing you powerful results from day one.

Consulting Expertise in the Public Sector

Project Management

  • Project Management & Support
  • Management System Assessment

 Service Delivery & Process Improvement

  • Management Control Framework
  • Policy & Procedure Controls and Framework
  • Process Design & Optimization
  • Workflow & Process Documentation
  • Business Case Preparation & Review
  • Enterprise Project Management Office
  • IT Infrastructure Assessment

 Customer Experience

  • Customer Delivery Performance Review
  • Employee & Stakeholder Engagement
  • Communication Strategy & Plan
  • Change Management

 Strategy Development

  • Strategic Planning
  • Performance Measurements & Analytics
  • Benchmarking
  • Leadership & Governance Review
  • Service Delivery Model Review
  • Asset Management Strategy

OPTIMUS | SBR works extensively with the local and regional public sector organizations. We maintain a Vendor of Record across multiple streams at the provincial level with the Ontario Ministry of Government Services, and federally through the Department of Public Works and Government Services. We work with you hand-in-hand to develop sustainable strategies and actionable plans, to ensure your current operations are consistently running smoothly, and that legacy processes are documented.

Some clients we have worked with…

  • Ministry of Government Services Vendor of Record
  • Infrastructure Ontario
  • Ministry of Children & Youth Services
  • Regional Municipality of Halton
  • Regional Municipality of York
  • City of Toronto
  • Waterloo Region District School Board
  • Niagara College Canada
  • Seneca College
  • Ontario Clean Water Agency
  • City of Owen Sound
  • Durham Children’s Aid Society
  • Electro-Federation Canada
  • Ontario Ministry of Labour
  • Ottawa Community Housing